We aim to dispatch your purchased items as soon as possible and certainly within three to five working days. Delivery can take up to 10 working days, and slightly longer for international orders. It may not be possible to deliver to some locations.
Delivery will be made via 2nd class Royal Mail or via MyHermes for delivery within the UK and 2nd class airmail for international orders. Delivery will be charged and clearly stated at checkout. All items sent abroad will have a CN22 or CN23 attached that details the contents of the package as required by UK law to pass through customs.
All reasonable care will be taken to ensure your purchased items are dispatched in packaging appropriate to reduce the chances of damage during transit. When the items are dispatched they are out of our control and subject to the conditions of delivery. We do not accept any liability for loss, damage, or delays that occur during transit as a result of the courier.
All items are subject to availability. We aim to have all items that show on the website as “in stock”, however if they are discovered to be out of stock we will contact you at the email address you provided when placing your order to inform you as to when we will receive the item in, or provide you with the option to substitute for an item of equivalent value or cancel the order.
Goods that are delivered over seas may be subject to import duties and taxes. Such taxes will be payable when the goods reach their destination. Responsibility for the payment of any such import duties and taxes rest solely with the customer and must be paid by them.
From the moment the courier attempts to deliver the goods they are the full responsibility of the customer and must accept the goods when they are ready to be delivered.
If you have any questions about this page or our website in general, please don’t hesitate to get in contact with us. You can do this through our contact page, or by clicking here. Alternatively you could join the conversation on Facebook or Instagram.