F.A.Q.

We intend to get all orders shipped within 3 working days of the order being placed. It then takes on average 3-5 working days for the order to arrive with you. However there are occasions where this can take longer, these instances usually being out of our control.

We tend to us MyHermes or Royal Mail as our go to courier, however depending on the needs of the business to meet our customers needs we will use other couriers if needs be.

We use PayPal for our online payments, this is to ensure that our customers are protected by using one of the industries leading card processing providers.

We do use a seperate company for taking payments at festivals, fairs and other events. This is provded to us via iZettle, they are an industry leading mobile payment provider.

As we operate online we are subject to the Distance Selling regulations. This entitles you to the right to advise us that you wish to return a product within 14 days from the date of purchase. From the point you have advised us that you wish to return a product you have 14 days to return it to us. This means you have a maximum of 28 days to return an order to us. A full refund will be issued provided the order is returned in an “as shipped” condition. You can get further details about returns on our returns page.

Go to our returns page HERE.

Deviant Apparel is infact a trading name and wholely owned trademark of Deviant London Ltd (formerly Deviant (UK) Ltd). This is why you may see the name “Deviant London” or “Deviant London Ltd” appear on your statement.

Deviant London Ltd is registered in England & Wales, registration number: 08907320.

If you can not find the answer to your question(s) on our F.A.Q. page, then please feel free to contact us through our contact page. We tend to respond to questions within 48 hours of having recieved them. We will also review the F.A.Q page regularly to ensure that the most relevant information is provided at all times.

Go to our contact page HERE

Our website is encrypted, using a third part SSL encryption to ensure that the connection btween our site and your device is secure. This is in place 24/7 and your browser should show a locked padlock symbol in your address bar. You can click on this to get further information. We also employ virus checks, these are done regularly and you can click on the link in the fotter of our wesbite to the right of the VISA icon.

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